Our front desk staff is available to assist you Monday through Thursday from 7:45 a.m. to 5:00 p.m. and on Friday from 8:00 a.m. to 12:00 p.m. Updated information on how to contact us after hours is available by calling either location.
Office Schedule
Monday, Wednesday: 7:45 a.m. – 5:00 p.m. Lansing office
Tuesday, Thursday: 7:45 a.m. – 5:00 p.m. St.Johns office
Friday: 8:00 a.m. – 12:00 p.m. Lansing office.
Appointment Scheduling
Your scheduled appointment time has been reserved specifically for you. Please let us know at least 24 hours in advance if you need to cancel your appointment to help us maintain the highest level of efficiency in our schedule. We understand that appointments are sometimes missed due to unforeseen circumstances, however, a fee may be assessed following 3 broken appointments. We appreciate you cooperation.
Insurance
Our office is pleased to work with most major insurance providers, and we are committed to helping you maximize your insurance benefits in a convenient manner. Because insurance policies vary and can be complex, please feel free to speak to our experienced front desk staff regarding the details of your individual policy. We’d be happy to research your orthodontic benefits and assist you in any way we can.